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Through a telephone and online survey, benefit recipients have the opportunity to let the CRA know the level of their …
This indicator measures the performance of the CRA in issuing Canada child benefit payments on time.
Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians …
The Public Perception Index: Trust is calculated from the results of the questions:
I can trust the CRA to …
This indicator measures liability payments for individuals and corporations.
Percentage of tax returns filed on time
This indicator measures the performance of the CRA in achieving its external service standards.
The Service Satisfaction Index is calculated from the results of the questions:
The CRA’s service was easy to access + …
Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians …
An indicator that measures voluntary compliance with tax filing.