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This indicator measures the performance of the CRA in issuing Canada child benefit payments on time.
Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians …
Through an online survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in …
The Public Perception Index: Trust is calculated from the results of the questions:
I can trust the CRA to …
The Service Satisfaction Index is calculated from the results of the questions:
The CRA’s service was easy to access …
This indicator measures the performance of the CRA in achieving its external service standards.
This indicator measures the performance of the CRA in managing tax debt
Percentage of Canadians who participate in the tax system
Combined T1 and T2 percentage of taxes that are paid on time. Measures on-time payment compliance.
Percent of Canadian businesses that are registered for GST/HST