Question Period Notes
About this information
In accordance with the Access to Information Act, the government proactively publishes the package of question period notes that were prepared by a government institution for the minister and that were in use on the last sitting day in June and December.
The question period notes may be partially or fully redacted in accordance with the legislation; for example, if the notes contain information related to national security or personal information. (Learn more about exemptions and exclusions.)
If you find a question period note of interest, you may make an access to information request in order to obtain it.
When will the Government deliver on their promise to increase the Guaranteed Income Supplement?
Why did the Government limit the increase of the Old Age Security (OAS) pension by 10% to seniors aged 75 and over, rather than increasing the OAS pension for all seniors 65 and over?
What is the Federal, Provincial and Territorial (FPT) Seniors Forum doing to support seniors?
The work of the National Seniors Council
How will the new Early Learning and Child Care Infrastructure Fund announced in Budget 2022 complement investments provided for the Canada-wide ELCC system through Budget 2021?
What is the Canada Pension Plan and its enhancement?
When will this government address poverty for persons with disabilities?
What are the next steps for the government to protect Canada's seniors from elder abuse?
With the resumption of travel, Service Canada (SC) is experiencing an increase in passport applications. In response, SC has put measures in place to provide Canadians passports in time for their planned travel.
Our priority continues to be the creation of a safe service delivery environment. Access to the services provided at Service Canada Centres are required by our most vulnerable clients whose needs cannot be met through the eService and telephone service delivery channels. In addition, some services require in person support to validate identity or because of time sensitivity affecting income, employment and ability to travel.
At the start of the pandemic, Service Canada Centres closed temporarily. During this time, significant changes were made to our service delivery approach to ensure Canadians could continue to have access to the Service Canada programs, services and benefits they need.
Since then, Service Canada has put health and safety strategies in place to reactivate 340 sites across the country. Despite significant efforts to adapt to the changing environment while optimizing service delivery across the network, additional capacity was required to meet public demand, reduce line-ups and long wait times and provide Canadians with the services they need.
As a result, a national strategy was implemented to enable the reopening of more service counters, in a way that is safe for staff and clients, through the removal of all physical distancing requirements in our offices. This strategy is fully supported by Health Canada, Operational Health and Safety and Unions Partners.