Completed Access to Information Requests

Records from January 1, 2024 to December 31, 2024 regarding complaint where customer(s)/client(s) alleged unwanted/inappropriate behaviour/speech, hateful behaviour/speech, and/or physical/verbal harassment against traveller(s) by a Canada Border Services Agency agent at any airport in Canada including the following keywords: "trans", "transgender", "transgenderism", "transsexual", "transexual", "anti-trans", "anti trans", "transphobic", "transphobia", "gender identity", "gender expression", "gender presentation", "hormone replacement therapy", "hormone treatment", "estrogen", "testosterone", "X gender marker", "X gender identifier", "intersex", "non-binary", "non binary", "nonbinary", "genderqueer", "gender non-conforming", "gender nonconforming", "crossdresser", "cross dresser", "cross dressing", "crossdressing", "biological male", "biological female", "biological sex", "assigned gender at birth", OR "assigned sex at birth".