Completed Access to Information Requests

Request Number:
A-2025-36900
August 2025
Summary:

Records regarding all customer/client complaint feedback submissions, in which descriptions of the incident include the keywords "queer", "trans", "transgender", "transgenderism", "transsexual", "transexual", "anti-trans", "anti trans", "transphobic", "transphobia", "homophobic", "homophobia", "queerphobic", "gender identity", "gender expression", "gender presentation", "HRT", "hormone replacement therapy", "hormone treatment", "estrogen", "testosterone", "X gender marker", "X gender identifier", "intersex", "non-binary", "non binary", "nonbinary", "genderqueer", "gender non-conforming", "gender nonconforming", "crossdresser", "cross dresser", "cross dressing", "crossdressing", "biological male", "biological female", "biological sex", "assigned gender at birth", or "assigned sex at birth".

Disposition:
Disclosed in part
Pages:
10
Organization:
Canada Border Services Agency