Completed Access to Information Requests
Request Number:
ZA-2024-20954
September 2025
Summary:
Records from January 1, 2020, to December 31, 2022, regarding the number of persons that were required to quarantine despite having submitted the requisite information via the ArriveCAN app. Including, but not limited to, weekly statistics, monthly statistics categorized by the province of entry, and method of entry into Canada, as well as user complaints or feedback received related to the app's functionality and reliability. Specifically, the number of people that were vaccinated and had filled the ArriveCAN requirements, but were wrongly told to quarantine.
Disposition:
Disclosed in part
Pages:
9,154
Organization:
Canada Border Services Agency