Completed Access to Information Requests
Request Number:
ZA-2024-20957
February 2026
Summary:
Records from January 1, 2020, to December 31, 2022, regarding the malfunctions, bugs or technical issues encountered with the ArriveCAN app. Including but not limited to, internal reports, weekly and/or monthly operational project status reports, memos, emails, or communications detailing specific malfunctions or technical issues with the ArriveCAN app, including dates and nature. Additionally, all audits, evaluations, or assessments of the ArriveCAN app's performance and reliability, as well as any and all recommendations, resolutions, actions, or modification s implemented by the Canada Border Services Agency.
Disposition:
Disclosed in part
Pages:
5,479
Organization:
Canada Border Services Agency