Completed Access to Information Requests

Request Number:
A-2025-53026
March 2026
Summary:

Records from January 1, 2019, to November 10, 2025, regarding reports, contracts, and briefing materials related to the hiring, contracting, or engagement of psychologists as consultants or third-party service providers. Specifically, contracts, task authorizations, standing offers, and supply arrangements for psychological or counselling services; Requests for Proposal, bid evaluation summaries, and contract award notices related to psychological or mental-health services; Lists of the top 20 approved vendors, firms, or individuals providing psychological services; Per diem rates, hourly rates, or fee schedules paid to external psychologists or consulting firms; Annual spending summaries or reports showing total Canada Border Services Agency (CBSA) expenditures for psychological or mental-health service contracts; Briefing notes, internal memos, or slide decks prepared for senior management or Human Resources concerning contracting models and rates for external psychologists, comparisons between contracted and in-house service delivery, challenges in sourcing psychological providers and evaluation of vendor performance or cost efficiency; Internal policy or procedural documents describing how CBSA procures, approves, and manages external psychological service contracts.

Disposition:
Disclosed in part
Pages:
816
Organization:
Canada Border Services Agency