Completed Access to Information Requests

Documents pertaining to "Deliver to Post Office (DPO) commercial service" in effect in 2021 and offered to commercial businesses, including:
• Service agreements, manuals, policies, or procedural guidelines outlining the responsibilities and obligations of Canada Post to commercial clients ;
• Operational or administrative instructions regarding the execution, tracking, or reporting of the service ;
• Communications, memos, or bulletins related to implementation or oversight of this service ;
• Any evaluations, audits, or reports pertaining to the service's performance or compliance ;

Documents pertaining to "Deliver to Post Office (DPO) commercial service", and parcel pickup service at the Pharmaprix location, in effect in 2021, offered by the dealership Pharmaprix (AT 3861 St-Laurent, Montreal, Quebec, H2W 1X9), including but not limited to:
• Service agreements, manuals, policies, or procedural guidelines outlining the responsibilities and obligations for the Pharmaprix dealership ;
• Any records, internal or external, describing the governance, responsibilities, oversight, compliance, or evaluation of the DPO service and the Pharmaprlx dealership operations ;
• Agreements, contracts, or memoranda of understanding between Canada Post and Pharmaprix regarding parcel pickup service at the Pharmaprix dealership ;
• Guidelines, instructions, or manuals governing operational responsibilities at the Pharmaprix dealership ;
• Records of communications, service reports, audits, or compliance evaluations specific to the Pharmaprix dealership ;
• Other manuals issued by Canada Post.