Access to Information Modernization Action Plan Tracker

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Action:
Provide guidance to institutions on fulfilling their duty to assist, by clarifying requests when received and managing voluminous requests appropriately.
Organization:
Treasury Board of Canada Secretariat
Category:
(C01) Improving Services to Canadians
Subcategory:
(C01.3) Actions to provide modern digital tools and improve request processing
Status:
In Progress
Action Number:
C01.3.2
Target Date:
Fiscal Year 2024-25
Benefits:

Access to information (ATI) professionals can fulfill their duty to assist by clarifying requests upon receipt, which reduces the risk of processing unnecessarily complex requests.

Canadians receive more timely responses to ATI requests containing the information they are looking for.