Contract Details: 4500017133

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Contract

Vendor Name:
BELL CANADA
Description:
Information technology and telecommunications consultants
Economic Object Code:
473
Instrument Type:
Contract
Commodity Type:
Service
Commodity Code:
81161700
Organization:
Employment and Social Development Canada
Vendor Postal Code:
M3C
Comments:
For a contract with task authorizations, the realized amount of the contract is contingent on the number of task authorizations issued and may be less than the amount proactively published, dependent on the operational requirements of the department.
Additional Comments:
This Task Authorization (TA) is part of the ongoing migration of the ESDC contact center and builds on the work carried out under TAs 004, 006, and 009. More specifically, this TA corresponds to Phase 2 of execution, the "Document, Configure, and Deploy" (DCB) sub-phase, for Employment Insurance (EI) and the Canada Pension Plan (CPP)/ Old Age Security (OAS), and Phase 1 of the launch, specifically the requirements validation sub-phase for the migration of the Social Insurance Number/Social Insurance Registration (SIN/SIR) contact center, as well as the development of the Workforce Management (WFM) basic configuration workbook
Buyer Name:
Adam Gardner

Date and Value

Reporting Period:
2025-2026-Q4
Contract Date:
Mar 18, 2026
Contract Period Start Date:
Feb 24, 2026
Contract Period End or Delivery Date:
Oct 16, 2026
Total Contract Value:
$5,583,589.85
Original Contract Value:
$5,583,589.85

Applicable Trade Agreements

Canadian Free Trade Agreement
Canada-Chile Free Trade Agreement
Canada-Colombia Free Trade Agreement
Comprehensive Economic Free Trade Agreement
World Trade Organization – Agreement on Government Procurement
Canada-Honduras Free Trade Agreement
Canada-Korea Free Trade Agreement
Canada-Panama Free Trade Agreement
Canada-Peru Free Trade Agreement
Comprehensive and Progressive Agreement for Trans-Pacific Partnership
Canada-Ukraine Free Trade Agreement
Canada-United Kingdom Trade Continuity Agreement

Additional Details

Procurement Identification Number:
4500017133
Solicitation Procedure:
Competitive – Selective Tendering
Limited Tendering Reason:
None
Contracting Entity:
Contract awarded by SSC on behalf of the client department.
Standing Offer Number:
K000030804
Trade Agreement Exceptions and Exclusions:
None
Comprehensive Land Claims Agreement:
Not Applicable
Procurement Strategy for Indigenous Business:
1. None
Indigenous Business excluding PSIB:
No
Intellectual Property:
Contractor Owned
Potential Commercial Exploitation:
No
Former Public Servant:
No
Ministers Office Contracts:
No
Country of Vendor:
Canada
Number of Bids:
3
Article 6 Government Contract Exceptions:
Not applicable
Award Criteria:
Highest Combined Rating of Technical Merit and Price
Socio-Economic Indicator:
None