Contract Details: G929239381

Contract

Vendor Name:
KORAH LIMITED
Description:
Information technology and telecommunications consultants
Economic Object Code:
473
Instrument Type:
Amendment
Commodity Type:
Service
Commodity Code:
81162000
Organization:
Employment and Social Development Canada
Vendor Postal Code:
L3R
Comments:
This contract includes one or more amendments.
Additional Comments:
Employment and Social Development Canada requires a commercial off the shelf Automated Web Chat Service to continue automated client service operations to address the quantity and complexity of questions from clients on its service channels, government of Canada programs and the Canada.ca website.
Buyer Name:
NA

Date and Value

Reporting Period:
2026-2027-Q1
Contract Date:
Jun 30, 2022
Contract Period Start Date:
Jun 10, 2022
Contract Period End or Delivery Date:
Jun 9, 2027
Total Contract Value:
$1,555,095.83
Original Contract Value:
$1,033,721.74
Amendment Value:
$264,539.78

Applicable Trade Agreements

Canadian Free Trade Agreement
Canada-Chile Free Trade Agreement
Canada-Colombia Free Trade Agreement
Comprehensive Economic Free Trade Agreement
World Trade Organization – Agreement on Government Procurement
Canada-Honduras Free Trade Agreement
Canada-Korea Free Trade Agreement
Canada-Panama Free Trade Agreement
Canada-Peru Free Trade Agreement
Comprehensive and Progressive Agreement for Trans-Pacific Partnership
Canada-Ukraine Free Trade Agreement
Canada-United Kingdom Trade Continuity Agreement

Additional Details

Procurement Identification Number:
G929239381
Solicitation Procedure:
Competitive – Open Bidding
Limited Tendering Reason:
None
Contracting Entity:
Contract awarded by PSPC on behalf of the client department.
Trade Agreement Exceptions and Exclusions:
None
Comprehensive Land Claims Agreement:
Not Applicable
Procurement Strategy for Indigenous Business:
1. None
Indigenous Business excluding PSIB:
No
Intellectual Property:
Contractor Owned
Potential Commercial Exploitation:
No
Former Public Servant:
No
Ministers Office Contracts:
No
Country of Vendor:
Canada
Number of Bids:
2
Article 6 Government Contract Exceptions:
Not applicable
Award Criteria:
Not applicable
Socio-Economic Indicator:
None