Contract Details: 9420-13-0001
Contract
Vendor Name:
NAVPOINT CONSULTING GROUP INC.
Description:
Management Consulting
Economic Object Code:
491
Commodity Type:
-
Organization:
Employment and Social Development Canada
Additional Comments:
Consultant services is required to assist the Branch in implementing a cross-branch project team representative of all call centres across the department to plan the contact centre technology renewal and the implementation of the new business functionality that the technology will enable. The project team is co-lead by personnel from Service Canada's Citizen Service Branch (CSB) and Payment Processing and Services Branch (PPSB), and includes staff from the Innovation, Information and Technology Branch (IITB).
Date and Value
Reporting Period:
2013-2014-Q3
Contract Date:
Oct 1, 2013
Contract Period Start Date:
Oct 4, 2013
Contract Period End or Delivery Date:
Mar 31, 2014
Total Contract Value:
$165,432.00
Original Contract Value:
Applicable Trade Agreements
| None |
Additional Details
Procurement Identification Number:
9420-13-0001
Solicitation Procedure:
-
Limited Tendering Reason:
-
Trade Agreement Exceptions and Exclusions:
-
Comprehensive Land Claims Agreement:
-
Indigenous Business excluding PSIB:
-
Article 6 Government Contract Exceptions:
-