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This indicator measures the performance of the CRA in issuing benefit payments.

This indicator measures the performance of the CRA in issuing benefit payments.

This indicator measures the performance of the CRA in issuing Canada child benefit payments on time.

The Department of Labour, Skills and Immigration (LSI) issues nomination certificates to prospective immigrants who fulfil a labour market need and who will make a contribution to Nova Scotia’s economy. Nominees then apply to Immigration, Refugees and Citizenship Canada for a permanent resident visa. The maximum number of certificates that LSI may issue annually through the Nova Scotia Nominee Program is determined by the federal government.

The Department of Labour, Skills and Immigration (LSI) issues nomination certificates to prospective immigrants who meet a labour market need and who will make a contribution to Nova Scotia’s economy. Nominees then apply to Immigration, Refugees and Citizenship Canada for a permanent resident visa. Certificates are issued in particular streams of the Nominee Program, and each stream has different eligibility criteria. Over time, streams may close as new streams are developed.

Gauging public opinion on important issues to the department is essential in the development of policy, programs, and communication activities. To this end, HRSDC commissioned Corporate Research Associates, Inc. (CRA), to conduct public opinion research on core mandate issues as well as new and emerging issues. This study sought to examine three emerging issues (i.e., Social Partnerships, the Retirement Income System, and Persisting Unemployment), with the goal of utilizing the collected survey information as a means of informing policy direction as well as communications regarding these priority areas. To achieve these objectives, 1500 telephone interviews were conducted with Canadians aged 18 years and over, in the ten provinces, excluding the territories.

Phoenix SPI was commissioned by Human Resources and Skills Development Canada to explore with Canadians issues relevant to the department’s mandate. The objectives of the 2010-2011 survey included the following:
• Explore issues related to the recent recession and the economic recovery now under-way;
• Gauge Canadians’ awareness, understanding and perceptions of issues related to the aging of our population, including the perceived impact of our aging population on Canadian society/economy;
• Explore issues related to caregiving, including the challenges facing caregivers, the types of support needed, the amount of time devoted to caregiving, and perceptions of how well caregivers are coping with their responsibilities;
• Explore issues related to indebtedness, including the nature and impact of household debt on Canadians; and
• Assess government performance in areas relevant to the department’s mandate, tracking measures included in previous surveys. A mixed methodology was used that included a telephone survey and a set of focus groups. The survey averaged 17 minutes and was conducted with 1,505 Canadian residents, 18 years of age and older.

The Office of the Privacy Commissioner of Canada (OPC) commissioned Phoenix Strategic Perspectives (Phoenix SPI) to conduct quantitative research with Canadian businesses on privacy‐related issues. To address its information needs, the OPC conducts surveys with businesses every two years to inform and guide outreach efforts. The objectives of this research were to collect data on the type of privacy policies and practices businesses have in place; on businesses’ compliance with the law; and on businesses’ awareness and approaches to privacy protection. The findings will be used to help the OPC provide guidance to both individuals and organizations on privacy issues; and enhance its outreach efforts with small businesses, which can be an effective way to achieve positive change for privacy protection.

In order to better understand the public’s understanding and expectations of the retirement income system, the department of Human Resources and Skills Development commissioned Ipsos Reid to conduct quantitative opinion research among Canadians. This research was designed to provide a snapshot of current understanding of retirement-income related issues. Ipsos Reid fielded a questionnaire written by HRSDC and performed data analysis to provide a weighted representation of the general public. The methodology for this quantitative portion of this study involved a large-scale national telephone survey with a sample of 2,500 Canadians to allow for significant regional, demographic and attitudinal breakouts.

This document is intended to describe the appropriate mechanisms to address drug submission-related disputes.