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Found 10 records similar to Veterans Affairs Canada New Veterans Charter (NVC) Evaluation – Phase III - February 2011
The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to one of wellness and responds to Canada’s commitment to injured Canadian Forces members and Veterans. The suite of services and benefits available under the NVC include a lump-sum disability award, rehabilitation, financial benefits, health benefits, and career transition services. This is a three-phased comprehensive evaluation being conducted from April 2009 to December 2010.
The evaluation of Veterans Affairs Canada’s (VAC) Disability Pension and Disability Award Programs originated in the requirement to support the renewal of the Terms and Conditions of the Disability Award Program by March 2011. The Disability Award Program is part of the New Veterans Charter (NVC) suite of programs introduced in 2006 in order to meet the needs of a shifting client demographic. The NVC represents the most sweeping changes to Veterans’ benefits and services in the past 60 years.
The Veterans Independence Program (VIP) was introduced in 1981 to respond to an aging demographic Veteran population and to help reduce long-term care (LTC) bed waitlists by providing care to Veterans at home. The national Veterans Affairs Canada (VAC) home care program assists qualified Veterans, still-serving Canadian Forces (CF) disability pensioners, surviving spouses/primary caregivers, and certain civilians to maintain their health, quality of life and independence in their own home for as long as possible. At the point where care in the home is no longer possible, the VIP will assist in providing care in long-term care facilities in the community of the Veteran. The VIP is not intended to duplicate or replace existing provincial/territorial or community services, but complements these programs to best meet the needs of Veterans.
Veterans Affairs Canada has 60 points of service or responsibility centres, including regional and district offices that provide a wide range of services and programs. District offices provide direct service for programs, with regional offices providing functional direction and oversight. The three largest points of direct service are the Quebec, Halifax and Edmonton district offices which combined serve almost one-third of participants in the Rehabilitation Program. All three District Offices have approximately three client service teams and a varied mix of program participants.
In accordance with the Veterans Affairs Canada Evaluation Plan (2011 -2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting an evaluation of Salute! VAC's Client Newsletter. Salute! is a quarterly, bilingual newspaper produced by Veterans Affairs Canada (VAC) to provide Veterans and their families with information on departmental policies, programs and services.
The evaluation of the Disability Benefits program was conducted in accordance with the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Evaluation Plan 2014–19. The objective of the Disability Benefits program is to compensate Veterans/members and other individuals in recognition of the effects of service-related disabilities, death or incarceration/evasion/escape. The Disability Benefits program consists of both the Disability Pension and the Disability Award. The Pension Act of 1919 provides the framework for the Disability Pension (DP) which is a tax-free monthly payment, with the amount of the payment based on the extent of the Veteran's diagnosed medical disability related to their service.
In accordance with the Veterans Affairs Canada Evaluation Plan (2011-2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting the evaluation of the Memorials and Cemetery/Grave Maintenance Program. The Memorials and Cemetery/Grave Maintenance Program preserves the memory of deceased Canadians who served their country during war and peace by maintaining symbols of remembrance in perpetuity. This includes responsibility for the 14 memorials to the First and Second World Wars in Europe, the graves of Canadian war dead all over the world, the graves of Veterans and some others buried at the expense of Canada located throughout the world, and two departmental Veterans’ cemeteries in Canada. Two unique memorials to those who died in service to Canada, the Books of Remembrance and the Canadian Virtual War Memorial (CVWM) are also maintained through this program.
The purpose of this audit is to provide assurance that departmental activities with respect to the processing of overpayments are in compliance with policies, procedures, and regulations. The audit reviewed the overpayments of four programs: Disability Award, Disability Pension, War Veterans Allowance, and Earnings Loss.
An overpayment is any amount paid to a beneficiary to which there is no entitlement, or which exceeds entitlement and are "debts to the Crown". Veterans Affairs Canada is required to pursue and collect any outstanding amounts of overpayments.
This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in 2006, the Canadian Forces Members and Veterans Re-establishment and Compensation Act (hereinafter referred to as the New Veterans Charter or NVC), shifts the Department's focus from one of disability to one of wellness and responds to Canada's commitment to injured Canadian Armed Forces (CAF) members and Veterans. As part of the NVC, the Rehabilitation Services and Vocational Assistance Program (hereinafter referred to as the Program) provides eligible Veteran recipients and their spouse/survivor(s) with one or more of the following types of rehabilitation services: medical, psychosocial, or vocational. In fiscal year 2012-13, the Program funded $18.4 million in benefits and services.
This report presents the findings of the evaluation of the Partnerships Contribution Program (PCP), which covers the period between April 2008 and March 2011. This evaluation meets the Treasury Board Secretariat's requirement for evaluation coverage of all ongoing programs of grants and contributions. An evaluation of the PCP is also required as part of the renewal of the Terms and Conditions. The PCP provides a means through which Veterans Affairs Canada (VAC) can extend its reach in delivering its mandate regarding commemorative activities.