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The objective of the audit was to provide assurance regarding the adequacy and effectiveness of Shared Service Canada’s (SSC) corporate governance (structure, processes, controls and information for decision making) with a view to supporting efficiency, accountability and achievement of SSC’s mandate.

The objective of the audit was to provide assurance on the adequacy of information technology (IT) asset management at Shared Services Canada (SSC) and to ensure compliance with government policies and SSC procedures. The scope of the audit included SSC’s IT asset management (ITAM) processes, tools and controls including the application of these processes, tools and controls from September 1, 2014, to September 30, 2015.

As part of its efforts to modernize how the federal government manages its information technology infrastructure, Shared Services Canada (SSC) initiated a comprehensive Government of Canada-wide business transformation hinging on six core infrastructure programs. These programs entail greater complexity and magnitude than typical programs, and as such, they were identified and recommended to be reviewed as a suite of system under development (SUD) audits by SSC’s Departmental Audit Committee. To support SSC in managing this complex transformation, the Office of Audit and Evaluation conducted quarterly SUD audit programs of SSC’s Information Technology (IT) infrastructure programs in 2016-17 and 2017-18. This report provides a summary of three of the four 2017-18 SUD audits on the topics of project management; activities vs projects, data centre consolidation; data centre closures, cyber and IT security; IT security requirements in procurements.

The objective of this audit was to provide assurance that appropriate controls, processes and functions had been defined for Shared Services Canada (SSC) to proactively manage the demands of, and relationships with, its partners and clients. The scope of the audit included the controls, processes and functions within the Information Technology Infrastructure Library service lifecycle related to demand and relationship management with SSC’s partners and clients.

The objectives of this audit are to provide assurance that the Project Management and Delivery Operating Guide is aligned with the Project Governance Framework; that the guide has been communicated effectively to stakeholders within SSC; and that SSC projects are following the Project Management and Delivery Operating Guide and Project Governance Framework.

The audit examined the relevant processes and controls for High Performance Computing related to decision-making, capacity planning and client engagement. This audit was undertaken to provide assurance that processes are in place and aligned to SSC’s mandate, government priorities and client needs for the strategic delivery and management of High Performance Computing services.

The objective of this audit is to provide assurance that governance, risk management and control processes for the cost management of SSC-led projects are in place and working effectively.

Financial management governance includes practices that ensure strong financial management of public resources, reinforce the principles of probity and prudence, and contribute to better decision making.

This audit provides assurance to the President of Shared Services Canada (SSC) and the Departmental Audit and Evaluation Committee that SSC's financial management governance framework for the stewardship, management and oversight of public resources was effectively designed and working as intended.

The scope of this audit included the activities undertaken by the Finance group (Director General, Finance and Deputy Chief Financial Officer (DCFO)). The audit focused on the requirements of the Treasury Board (TB) Financial Management Policy Framework, specifically: the Policy on Financial Management Governance; the Policy on Internal Control; the Policy on the Stewardship of Financial Management Systems; and the Policy on Financial Resource Management, Information and Reporting.

This Digital Strategy reinforces SSC's role as the IT engine of government and the lead for IT modernization throughout the Government of Canada. It details the work underway to deliver quality digital services to Canadians and SSC is involved in each one:

Modernize how the government replaces, builds and manages major IT systems;
Provide services to people when and where they need them;
Take a coordinated approach to digital operations; and
Transform how SSC works.

The Centre of Entrepreneurship and Engineering Design (CEED) at the Faculty of Engineering at the University of Ottawa recently hosted a design showcase of engineering students’ final semester projects. Five teams pitched their projects and explained how they approached making specific, everyday tasks easier for persons with disabilities. A panel of guest judges, including Shannon Archibald, SSC’s Chief Information Officer (CIO) and Jeffrey Stark, manager of SSC’s Accessibility, Accommodation and Adaptive Computer Technology (AAACT) Program, considered how each team’s proposal integrated accessible technology and design to improve the user experience. The students developed solutions to challenges presented in everyday activities.