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Found 10 records similar to Service delivery performance for the Ontario Public Service
This dataset contains a yearly comparison summary of MECP's average for meeting the standards. The CSS categories are: * telephone * in-person * e-mail/online * mail/fax * social media [MECP]: Ministry of the Environment, Conservation and Parks [CSS]: Common Service Standards
The OPS has adopted these boundaries for administrative and functional purposes which will facilitate enterprise initiatives and enhance customer service. Instructions for downloading this dataset: * select the link below and scroll down the metadata record page until you find Transfer Options in the Distribution Information section * select the link beside the Data for download label * you must provide your name, organization and email address in order to access the dataset This product requires the use of GIS software. *[GIS]: geographic information system *[OPS]: Ontario Public Service
This dataset measures satisfaction with the services provided to municipalities through MMAH's regional offices. Dataset includes the following information (where available) * Line of Business * Year * Region * Overall Satisfaction * Service 1 - Service 11 * Frequency * Value 1 - Value 14 * Accessibility * Time * Information * Knowledge * Courtesy * Fair * Follow through * Accuracy * Current * Extra Mile * Engaged * Professional * In Person * Online * Association * Email * Meeting * Mail * Telephone * Web * Teleconference *[MMAH]: Ministry of Municipal Affairs and Housing
The dataset highlights key OPS workforce demographics extracted from the OPS payroll reporting system (WIN), including: * OPS size * Age and tenure * Annual sick leave credit usage * OPS salaries * OPS compensation data by gender A data dictionary is included to define all workforce demographics, metrics and limitations. This data has been released due to the demand expressed through a public vote to determine which datasets the Government of Ontario should publish. This was the fourth most voted on dataset out of a pool of approximately 1000 entries. The Data in this report is as of March 31, 2021, unless otherwise indicated.
Ontario has a comprehensive set of measures and regulations to help ensure the safety of drinking water. The following dataset contains information about the drinking water systems, laboratories and facilities the Ministry of the Environment, Conservation and Parks is responsible for monitoring to ensure compliance with Ontario's drinking water laws. The dataset includes information about: * the number and type of registered systems and laboratories * drinking water quality test results * adverse water quality incidents * activities to support reduced lead in drinking water * enforcement activities related to inspections * orders and convictions * system operator certification
The dataset includes: * project name * number of years projects were funded * partner organization (beneficiary) Under the Cooperation and Exchange Agreement, Ontario and Quebec agree to share and exchange information and expertise and to cooperate in various areas, including culture, education, early childhood, health, immigration, tourism, economy, youth and the French language: * culture * education * early childhood * youth * health * immigration * tourism * economy * French language
The dataset for each project includes: * grant recipient * grant amount * event name * event description * date(s) * location The projects are grouped by region: * central * eastern * northern * western The data set is available in both English and French.
The Child Witness Program offers a number of services, including: * assessing children's needs in court * preparing children for court * accompanying children to court * supporting parents and guardians * helping with victim impact statements * service referrals * post-court follow-ups
The Sexual Assault Centre program provides crisis support and intervention services to victims of sexual assault, abuse and/or incest survivors. Services include: * accompanying a victim to court, hospital or police station * counselling services (both one-on-one and group) * sexual violence education * training for professionals and members of the public * information and referrals
This dataset includes: * new MCYS regions * Youth Justice Services regions * Service Delivery Division regions * census division names * census division IDs * census subdivision names census subdivision IDs *[MCYS]: Ministry of Children and Youth Services *[IDs]: identification