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Found 10 records similar to Veterans Affairs Canada Evaluation of Disability Benefits - August 2015

Federal

The evaluation of Veterans Affairs Canada’s (VAC) Disability Pension and Disability Award Programs originated in the requirement to support the renewal of the Terms and Conditions of the Disability Award Program by March 2011. The Disability Award Program is part of the New Veterans Charter (NVC) suite of programs introduced in 2006 in order to meet the needs of a shifting client demographic. The NVC represents the most sweeping changes to Veterans’ benefits and services in the past 60 years.

Last Updated: Feb. 24, 2022
Date Published: Aug. 31, 2010
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, VAC, Internal audit, Evaluation, Disability Pensions, Disability Awards, New Veterans Charter, NVC, Veterans
Federal

The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to one of wellness and responds to Canada’s commitment to injured Canadian Forces members and Veterans. The suite of services and benefits available under the NVC include a lump-sum disability award, rehabilitation, financial benefits, health benefits, and career transition services. This is a three-phased comprehensive evaluation being conducted from April 2009 to December 2010.

Last Updated: Feb. 24, 2022
Date Published: Aug. 31, 2010
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, VAC, Internal audit, Evaluation, New Veterans Charter, NVC, Veterans
Federal

This audit focused on whether Veterans Affairs Canada was taking appropriate actions to reduce wait times for veterans applying to receive disability benefits that they are entitled to in order to support their well‑being.

Last Updated: Jun. 7, 2022
Date Published: May 31, 2022
Organization: Office of the Auditor General of Canada
Formats: PDF HTML
Keywords:  Audit, Reports, Health care, Benefits, Disability pensions, Veterans, Decision making, Claims processing, Program management
Federal

On April 1, 2006, the Canadian Forces Members and Veterans Re-establishment and Compensation Act (the New Veterans Charter) came into force. The New Veterans Charter (NVC) was designed to give Canadian Forces (CF) Veterans and their families access to services and programs that would meet their individual needs. The suite of programs includes: rehabilitation; financial benefits; group health insurance; career transition services; disability award; and support to families. The evaluation was conducted from April 1, 2009 until October 29, 2010 and consisted of three phases.

Last Updated: Feb. 24, 2022
Date Published: Feb. 28, 2011
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, Internal auditing, Evaluation, Veterans, New Veterans Charter, NVC
Federal

Approval of a disability pension or award application requires the establishment of a relationship between the claimed disability or injury and service. Service and health records (SHR) that are held at the Department of National Defence (DND), the Royal Canadian Mounted Police (RCMP), or at Library and Archives Canada (LAC) are the primary means to establish this relationship.

The digitization of SHRs was implemented to improve internal processes and expedite service to Veterans seeking disability benefits.

The objective of the audit was to assess the management control framework, determine compliance with applicable policies and processes, and assess turnaround times and identify opportunities to improve efficiency.

Last Updated: Feb. 24, 2022
Date Published: Mar. 7, 2017
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, VAC, Internal Auditing, Evaluation, Digitization, Service and Health Records, Veterans
Federal

The purpose of this audit is to provide assurance that departmental activities with respect to the processing of overpayments are in compliance with policies, procedures, and regulations. The audit reviewed the overpayments of four programs: Disability Award, Disability Pension, War Veterans Allowance, and Earnings Loss.

An overpayment is any amount paid to a beneficiary to which there is no entitlement, or which exceeds entitlement and are "debts to the Crown". Veterans Affairs Canada is required to pursue and collect any outstanding amounts of overpayments.

Last Updated: Feb. 24, 2022
Date Published: Feb. 28, 2014
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, VAC, Internal auditing, Evaluation, Veterans, Overpayments
Federal

Policies related to the Disability Pension.

Last Updated: Feb. 24, 2022
Date Published: Nov. 28, 2013
Organization: Veterans Affairs Canada
Formats: HTML
Keywords:  Veterans Affairs Canada, VAC, Veterans, Policies, Disability Pension
Federal

Policies related to the Disability Award.

Last Updated: Feb. 24, 2022
Date Published: Nov. 28, 2013
Organization: Veterans Affairs Canada
Formats: HTML
Keywords:  Veterans Affairs Canada, VAC, Veterans, Policies, Disability Award
Federal

In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide general information on VAC’s benefits and services to individuals who visit Service Canada’s website, visit a Service Canada Centre or call VAC’s toll-free line. In addition, Service Canada would accept and review applications for the Disability Benefits Program and the Veterans Independence Program (VIP). The intention of the Partnership was that Veterans would have broader access to VAC’s services on the web, in-person and on the phone. By having Service Canada answer general inquiries on VAC’s behalf, it was expected that VAC would be able to re-focus their resources on more complex cases.

Last Updated: Feb. 24, 2022
Date Published: Dec. 31, 2015
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, VAC, Service Canada, Partnership, Internal Auditing, Evaluation, Veterans
Federal

The Veterans Affairs Canada (VAC) Disability Benefits Program provides eligible Veterans and other qualified individuals with benefits under the Pension Act and the Canadian Forces Members and Veterans Re-establishment and Compensation Act. Hearing Loss is the most claimed service-related medical condition under each of these Acts. In September 2014, in response to findings presented to the Minister regarding the number of Hearing Loss claims being approved in one region of Nova Scotia, the Minister requested an audit of Hearing Loss decisions be conducted by VAC’s Audit and Evaluation Division. The objective of this audit was to assess Veterans Affairs Canada’s compliance of Hearing Loss first decisions with applicable legislation, regulations, policies and processes.

Last Updated: Feb. 24, 2022
Date Published: Dec. 31, 2014
Organization: Veterans Affairs Canada
Formats: PDF HTML
Keywords:  Veterans Affairs Canada, VAC, Internal auditing, Evaluation, Hearing Loss, Veterans
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