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Found 10 records similar to Veterans Affairs Canada Audit of Overpayments - February 2014
An overpayment occurs when benefits are paid to a beneficiary who has no entitlement or when benefits have been paid in excess of entitlement. Once an overpayment has been detected, Finance Division can collect, write-off, forgive or remit the overpayment. A remission is the cancellation of or release from an otherwise enforceable debt, tax, fee or penalty. A remission may occur under the following circumstances:
the overpayment cannot be recovered within the reasonably foreseeable future;
the administrative costs of recovering the overpayment are likely to equal or exceed the amount to be recovered;
the repayment of the overpayment would cause undue hardship to the person or a beneficiary; or
the overpayment is the result of an administrative error, a delay or an oversight on the part of an officer or employee of the federal public administration.
The Ex Gratia Payments Audit was recommended for inclusion in the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Internal Audit Plan 2010-2013 by VAC’s Departmental Audit Committee (DAC) on March 18, 2010. The purpose of the audit was to examine the adequacy of controls put in place for the processing of applications for ex gratia payments. The audit fieldwork was substantially completed on December 15, 2010. Ex gratia payments are one-time payments for a fixed duration of time and stringent pre-set eligibility and entitlement criteria are applied.
Veterans Affairs Canada (VAC) provides a wide range of health care benefits and services to eligible program recipients as specified under the authority of the Veterans Health Care Regulations. These entitlements are made available under the Treatment Benefits Program and Veterans Independence Program (VIP). The objective of these programs is to ensure program recipients are provided, according to their treatment eligibility, with reasonable and timely services that the Department considers to be an appropriate response to their assessed health needs. This audit was recommended for Deputy Minister approval by VAC’s Departmental Audit Committee on September 17, 2010.
The Long Term Care Program works in cooperation with provinces/territories, health authorities and long term care facilities to financially support eligible Veterans in an appropriate long term care setting. Veterans Affairs Canada provides funding for qualified Veterans who occupy a contract bed or those in a community bed. As of March 31, 2011, there were 9,376 recipients of funding support from Veterans Affairs Canada in non-departmental institutions across Canada. 2,782 recipients were in contract beds and 6,594 were in community beds.
The Earnings Loss benefit is one of the supports available through Veterans Affairs Canada’s Financial Benefits Program. Earnings Loss is payable in recognition of the economic impact a military career-ending or service-related disability may have on the Veteran’s ability to earn income following release from the Canadian Armed Forces. This income replacement ensures that the eligible Veteran's income does not fall below 75% of their gross pre-release military salary. The guaranteed minimum rate for fiscal year 2012-2013 was $41,598.
In the fall 2012, some family members raised concerns related to: the quality of care provided, complaints being ignored, room changes without notice, and staffing levels. All areas of concern were investigated; however, family dissatisfaction persisted. The Department’s expectation is that all Veterans will be treated with respect by any and all who serve them and will receive quality care in provincial long term care facilities. The seriousness of the concerns prompted the Minister to announce that Veterans Affairs Canada (VAC) would conduct an audit of the Sunnybrook Veterans Centre (SBVC).
The Audit of the Veterans Independence Program (VIP) was approved by the Departmental Audit Committee in 2009. The objectives of the audit were to determine if:
up-to-date policies and procedures were in place to support program delivery;
program payments were accurately calculated and paid to eligible clients and approved providers;
regulatory and policy requirements were complied with; and
the quality assurance function provides an ongoing assessment of compliance requirements and identifies opportunities for improvement.
The Employee Compensation Audit was part of the 2009/2010 Veterans Affairs Canada Audit Plan approved by the Deputy Minister (DM).
As part of the design process, a preliminary survey was conducted to determine the areas of pay that have the highest level of risk for the department. As a result, Regular pay, Overtime Pay and Acting Pay were included in the audit.
Vocational Rehabilitation Services is a component of the Veterans Affairs Rehabilitation Program. It provides vocational assistance services and benefits to eligible Veterans who have a health problem, and their families, to assist them in their re-establishment to civilian life. Vocational services and benefits include vocational assessments, employability skills, training, career exploration, job placement and follow-up support. The purpose of the audit was to provide assurance that financial controls were working as intended, to deliver results in accordance with related authorities.
Since 1981, Veterans Affairs Canada has administered a community-based, national program to eligible Veterans, their families, and other primary care-givers. These services include home care, home adaptations, ambulatory health care, and intermediate nursing home care. Now known as the Veterans Independence Program, it offers self-managed care in co-operation with provinces and regional health authorities. The program allows eligible Veterans, their families, and other primary care-givers to focus on maintaining their health, independence, and their quality of life.