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Found 10 records similar to Veterans Affairs Canada Ex Gratia Payments Audit - April 2011
At the end of each fiscal year, government-wide financial information is
published in the Public Accounts. This dataset, based on the Volume 3 of the
Public Accounts, provides, by ministry, details for all ex gratia payments of
$100 or over. Payments of less than $100 are reported as one amount at the
end of each department and agency, together with the total number of such
payments. For the purposes of this statement, an ex gratia payment is a
discretionary payment, made as an act of benevolence in the public interest,
free of any legal obligation, whether or not any value or service has been
Veterans Affairs Canada (VAC) provides a wide range of health care benefits and services to eligible program recipients as specified under the authority of the Veterans Health Care Regulations. These entitlements are made available under the Treatment Benefits Program and Veterans Independence Program (VIP). The objective of these programs is to ensure program recipients are provided, according to their treatment eligibility, with reasonable and timely services that the Department considers to be an appropriate response to their assessed health needs. This audit was recommended for Deputy Minister approval by VAC’s Departmental Audit Committee on September 17, 2010.
In the approved 2008-2011 Audit and Evaluation Plan, Veterans Affairs Canada (VAC) identified the Residential Care Program at Camp Hill Veterans Memorial Building (CHVMB) for audit. The Chief Audit Executive of VAC engaged Audit Services Canada (ASC) to plan and conduct the audit. CHVMB is a part of the Queen Elizabeth II Health Sciences Centre under the Capital District Health Authority (CDHA) of the Province of Nova Scotia. It is the largest Veterans facility in the Atlantic Region providing, under contract with VAC, long-term beds on a priority access basis to eligible Veterans under VACs Residential Care Program.
In accordance with the Veterans Affairs Canada Evaluation Plan (2011 -2016) approved by the Departmental Evaluation Committee, the Audit and Evaluation Division was tasked with conducting an evaluation of Salute! VAC's Client Newsletter. Salute! is a quarterly, bilingual newspaper produced by Veterans Affairs Canada (VAC) to provide Veterans and their families with information on departmental policies, programs and services.
The Audit of the Veterans Independence Program (VIP) was approved by the Departmental Audit Committee in 2009. The objectives of the audit were to determine if:
up-to-date policies and procedures were in place to support program delivery;
program payments were accurately calculated and paid to eligible clients and approved providers;
regulatory and policy requirements were complied with; and
the quality assurance function provides an ongoing assessment of compliance requirements and identifies opportunities for improvement.
The Third-Party Administered Accounts Audit was recommended for inclusion in the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Internal Audit Plan 2010-2013 by VAC’s Departmental Audit Committee (DAC) on March 18, 2010. The purpose of the audit was to examine the Department's responsibilities, both in making expectations clear to administrators and in monitoring their performance. Third-party administration refers to the arrangements put in place when a client requires assistance in managing their personal or financial affairs. VAC will direct an award be payable to a third party only when considered absolutely necessary in the interests of the client.
Veterans Affairs Canada (VAC) is in the process of implementing risk management with the goal of it becoming a natural part of Departmental culture. Ensuring effective learning from experience by undertaking regular reviews of the risk management process is significant to the advancement of the maturity of this process at VAC. Thus, this review of the adequacy of corporate risk management at VAC has been undertaken. The results of the review are one year after the development of a Risk Management Framework within VAC.
In the fall 2012, some family members raised concerns related to: the quality of care provided, complaints being ignored, room changes without notice, and staffing levels. All areas of concern were investigated; however, family dissatisfaction persisted. The Department’s expectation is that all Veterans will be treated with respect by any and all who serve them and will receive quality care in provincial long term care facilities. The seriousness of the concerns prompted the Minister to announce that Veterans Affairs Canada (VAC) would conduct an audit of the Sunnybrook Veterans Centre (SBVC).
The Employee Compensation Audit was part of the 2009/2010 Veterans Affairs Canada Audit Plan approved by the Deputy Minister (DM).
As part of the design process, a preliminary survey was conducted to determine the areas of pay that have the highest level of risk for the department. As a result, Regular pay, Overtime Pay and Acting Pay were included in the audit.
Healthcare professional service contractors are individuals with “significant training, qualifications and expertise in a professional field.” With the support of Public Works and Government Services Canada, these contractors are used to obtain expert knowledge and to complement the existing workforce. At Veterans Affairs Canada (VAC), these healthcare professional service contractors review or conduct assessments of Veterans' health needs for services or benefits as well as provide consultation with VAC staff. During the 2012/13 fiscal year, there were 55 healthcare professional service contracts for Occupational Therapists, Nurses, Doctors and a Dentist, excluding those at Ste. Anne’s Hospital.