Canadian Transportation Agency
All airline complaints submitted to Canadian Transportation Agency. The nature of the complaint example, delays, cancellations, bad service, denied boarding etc. The frequency of complaints, how many per day. The resolution of complaints, what was the outcome, gift cards, promo codes, refunds? Please make this available as CTA has now publicly said they will now take complaints on behalf of customers.
Suggestion sent to organization:
Mar 1, 2017
|Mar 1, 2017||Request sent to data owner – awaiting response|