Grants and Contributions
About this information
In June 2016, as part of the Open Government Action Plan, the Treasury Board of Canada Secretariat (TBS) committed to increasing the transparency and usefulness of grants and contribution data and subsequently launched the Guidelines on the Reporting of Grants and Contributions Awards, effective April 1, 2018.
The rules and principles governing government grants and contributions are outlined in the Treasury Board Policy on Transfer Payments. Transfer payments are transfers of money, goods, services or assets made from an appropriation to individuals, organizations or other levels of government, without the federal government directly receiving goods or services in return, but which may require the recipient to provide a report or other information subsequent to receiving payment. These expenditures are reported in the Public Accounts of Canada. The major types of transfer payments are grants, contributions and \'other transfer payments\'.
Included in this category, but not to be reported under proactive disclosure of awards, are (1) transfers to other levels of government such as Equalization payments as well as Canada Health and Social Transfer payments. (2) Grants and contributions reallocated or otherwise redistributed by the recipient to third parties; and (3) information that would normally be withheld under the Access to Information Act and the Privacy Act.
$106,000.00
May 1, 2025
For-profit organization
DealerMine CRM AI Telephony Expansion
1030588
DealerMine CRM is aiming to integrate AI-powered voice services into its telephony solutions which is leveraged by hundreds of automotive dealerships across North America.
$279,750.00
Sep 26, 2024
For-profit organization
226399
226399
Undertake a marketing project to increase revenue and market share in the U.S.
$0.00
Sep 26, 2024
For-profit organization
226399
226399
Undertake a marketing project to increase revenue and market share in the United States
$236,235.00
May 15, 2024
For-profit organization
AI for Enhanced Customer Engagement in DealerMine CRM
1018351
DealerMine is aiming to bring a sophisticated layer of communication automation to our CRM application through the introduction of artificial intelligence. We have a significant opportunity to improve the quality and responsiveness of communications that are exchanged between our customers (automotive dealerships) and consumers, leading to an improved customer experience and reduced manual interaction.
$18,538.00
May 1, 2023
For-profit organization
Translate BDC Calls with Machine Learning to Automate Quality Score and Customer Sentiment
1004522
DealerMine’s Business Development Center (“BDC”) (or call center) employs approximately 220 people across Canada. The BDC books service appointments for vehicle dealership’s customers based on the customer’s vehicle maintenance, recalls or past declined services. DealerMine owns the Service CRM software IP that is used to operate and manage the BDC.
DealerMine currently utilizes a checklist to manually provide a quality score for a small subset of the 20,000 per day dealership customer contacts (many of which are calls) completed by our BDC. We would like to transform this process with Voice to Data and Machine Learning applications to allow all customer contacts to be analyzed for a quality score and record customer sentiment.
$50,000.00
Mar 15, 2023
222120
222120
Hire a Senior Recruitment Officer
$50,000.00
Aug 26, 2021
218870
218870
Hire an Instructional Designer to increase new employee engagement
$170,000.00
Apr 12, 2021
For-profit organization
DealerMine Cloud Application Machine Learning Capabilities
970783
Centralize data assets and introduce Machine Learning capabilities to enhance DealerMine’s dealership facing Service CRM application and internal BDC Blue cloud-based applications.
$21,000.00
Nov 11, 2020
For-profit organization
Dealermine Inc - 2020-2021 - 963248
963248
The purpose of this CanExport SMEs agreement is to support small- and medium-sized enterprises (SMEs) for activities related to export market development that are part of an export business case for a specific target market, particularly where activities are targeting departmental priority markets and sectors.
$500,000.00
Oct 20, 2020
216881
216881
Development of stand alone eService application