Grants and Contributions

PharmaGuide is developing an end-to-end Al intake agent that ingests prescription-related documents from every channel pharmacies use today - fax, email, SMS, voicemail, and direct upload - and parses, validates, enters, and processes them through to transaction fulfillment. Using contextual Al techniques (patient and prescriber lookup, trend detection, and template memorization), the system is designed to replace manual data-entry work at high-volume pharmacies and enterprise chains with a single autonomous workflow. The project will develop and validate the agent through controlled experiments in sandbox environments, measuring channel coverage, parsing accuracy, end-to-end automation rate, and time-to-entry against current manual baselines.

This project aims to enhance prescription processing, billing accuracy, and communication efficiency using AI-driven automation. By optimizing workflows, reducing errors, and automating manual tasks, the initiative seeks to decrease prescription processing times, minimize claim rejections, and improve communication between pharmacies, physicians, and patients. The anticipated outcomes include increased efficiency, reduced administrative burden, and improved healthcare service delivery while maintaining compliance with regulatory and privacy standards.

This is an R&D project to test hypotheses and experiment with new mechanisms to design a repeatable and scalable business process and to develop IP in business methods.

PharmaGuide Inc. will develop a pharmacy workflow automation system as a part of PHOX Cloud to support pharmacy staff in processing prescriptions more efficiently and safely. An Inventory Management system powered by a machine learning algorithm will also be commercialized to support pharmacies and Canada better manage drug inventory, minimize wastage and protect the supply chain.

As we continue to develop new features and add more users, we are having an increased need for customer support for those requiring assistance with installation and first time use. We would also like to increase awareness of our products and services by improving our online presence and initiating more aggressive sales campaigns.

Project PHOX will accomplish 3 main goals. It will provide a true analytics platform through monitoring dashboards, enable pharmacists to assess patient care efficiently and increase revenues, and to optimize the overall user experience from onboarding to regular use.

Project PHOX’s goal is to increase the total number of pharmaceutical services such as MedsChecks, pharmaceutical opinions, smoking cessation and new/refill prescription documentation by providing pharmacists with the required tools to conduct those services quickly and efficiently.