Grants and Contributions:
Title:
Customized Live Chat and Text Messaging
Agreement Number:
10524789
Agreement Value:
$113,815.00
Agreement Date:
Dec 15, 2020 - Dec 31, 2022
Description:
The organization will expand their services to include live chat and text messaging as a method of communication with victims and survivors of crime. The software (Olark) is an online all-in-one helpline management software used in crisis and social services worldwide. This software will allow the organization to offer support resources digitally to victims and survivors of crime across the country outside of normal business hours and accommodate victim's needs for privacy and safety concerns.
Organization:
Department of Justice Canada
Location:
Ottawa, Ontario, CA K2P1C3
Reference Number:
119-2020-2021-Q3-00025
Agreement Type:
Contribution
Report Type:
Grants and Contributions
Recipient Business Number:
135528701
Additional Information:
Multi-year Project: from 20202021 to 20222023
Recipient's Legal Name:
CANADIAN RESOURCE CENTRE FOR VICTIMS OF CRIME
Federal Riding Name:
Ottawa Centre
Federal Riding Number:
35075
Program:
Victims Fund
Program Purpose:
The Victims Fund provides grants and contributions to support projects and activities that encourage the development of new approaches, promote access to justice, improve the capacity of service providers, foster the establishment of referral networks, and/or increase awareness of services available to victims of crime and their families.