Grants and Contributions:
Title:
Artificial Intelligence to Automate Enterprise IT Service Desks aka Project Super Desk
Agreement Number:
914237
Agreement Value:
$200,000.00
Agreement Date:
Oct 1, 2018 - Jun 30, 2019
Description:
Project Super Desk will help the enterprise improve the employee experience of IT service desks. Using AI, Yolk will increase the throughput of their service desks and decrease the total volume of tickets that require human interaction.
Organization:
National Research Council Canada
Expected Results:
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Location:
Toronto, Ontario, CA M5T 2C6
Reference Number:
172-2018-2019-Q4-914237
Agreement Type:
Contribution
Report Type:
Grants and Contributions
Recipient Business Number:
720803329
Recipient Type:
For-profit organization
Recipient's Legal Name:
Yolk Inc.
Federal Riding Name:
Spadina--Fort York
Federal Riding Number:
35101
Program:
Industrial Research Assistance Program – Contributions to Firms
Program Purpose:
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Coverage:
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation.
NAICS Code:
511211