Grants and Contributions:
Title:
Voice of Customer
Agreement Number:
927189
Agreement Value:
$5,000.00
Agreement Date:
Apr 15, 2019 - Jun 14, 2019
Description:
OS&B uses the Stage-Gate process for product development. Essential to this process, developed by McGill researcher Bob Cooper, is the constant internalization of Voice of Customer input on the product design. There are many means by which meaningful VOC can be harvested; however, for a sales-heavy, small company like OS&B, we asked Bob Cooper to design and educate us with tools for salespeople to harvest VOC.
Organization:
National Research Council Canada
Expected Results:
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Location:
Noyan, Ontario, CA L6L 2X8
Reference Number:
172-2019-2020-Q1-927189
Agreement Type:
Contribution
Report Type:
Grants and Contributions
Recipient Business Number:
825963895
Recipient Type:
For-profit organization
Additional Information:
This agreement has been amended 1 time(s). The end date of this agreements has been modified by -75 days.
Amendment Date
Apr 30, 2019
Recipient's Legal Name:
Oakville Stamping and Bending Ltd.
Federal Riding Name:
Oakville
Federal Riding Number:
35072
Program:
Industrial Research Assistance Program – Contributions to Firms
Program Purpose:
The purpose of IRAP Contributions to Firms is to support research, development, adoption and/or adaptation of innovative or technology-driven new or improved products, services or processes in Canada up to their commercialization
Coverage:
IRAP Contributions to Firms projects stimulate wealth creation for Canada through technological innovation.
NAICS Code:
332910
Amendments: