Title:
AI Assist Pilot for Customer Service Agent
Agreement Number:
1026119
Agreement Value:
$75,000.00
Agreement Date:
Jan 1, 2025 - Dec 31, 2025
Description:
Smile and Company is a SaaS recruitment platform for dental professionals. The Smile and Co. mobile app also integrates with an online PWA for client registration and membership management.
The Firm is seeking to enable AI technology within their mobile application. The project includes the development and deployment of an AI-powered customer service agent to provide instant, efficient and personalized customer support.
Organization:
National Research Council Canada
Expected Results:
The NRC IRAP Artificial Intelligence (AI) Assist Program aims to equip and support SMEs to incorporate AI into their core products and services and/or undertake scientific research, product development, testing, and validation. AI Assist aims to increase the number, the quality, and the competitiveness of Generative AI (Gen AI), Deep Neural Nets (DNN), and Deep Learning (DL) products created and delivered by SMEs.
Location:
Airdrie, Alberta, CA T4A 0S2
Reference Number:
172-2024-2025-Q4-1026119
Agreement Type:
Contribution
Report Type:
Grants and Contributions
Recipient Business Number:
781385414
Recipient Type:
For-profit organization
Additional Information:
This agreement has been amended 1 time(s). The end date of this agreements has been modified by 182 days.
Amendment Date
Jul 29, 2025
Recipient's Legal Name:
Smile and Company Corp.
Federal Riding Name:
Banff--Airdrie
Federal Riding Number:
48001
Program:
Industrial Research Assistance Program – AI Assist
Program Purpose:
The NRC IRAP Artificial Intelligence (AI) Assist Program aims to equip and support SMEs to incorporate AI into their core products and services and/or undertake scientific research, product development, testing, and validation. AI Assist aims to increase the number, the quality, and the competitiveness of Generative AI (Gen AI), Deep Neural Nets (DNN), and Deep Learning (DL) products created and delivered by SMEs.
Coverage:
The AI Assist program is designed to help innovative SMEs navigate the challenges of developing and adapting generative AI (GenAI) and deep learning (DL) solutions and to assist SMEs with awareness, planning and execution in order to develop these technologies safely and ethically.