Grants and Contributions:

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Title:

Conversational interface for smart city platform

Agreement Number:

EGP

Agreement Value:

$25,000.00

Agreement Date:

Dec 13, 2017 -

Organization:

Natural Sciences and Engineering Research Council of Canada

Location:

Quebec, CA

Reference Number:

GC-2017-Q3-00593

Agreement Type:

Grant

Report Type:

Grants and Contributions

Additional Information:

Grant or Award spanning more than one fiscal year (2017-2018 to 2018-2019).

Recipient's Legal Name:

Khoury, Richard (Université Laval)

Program:

Engage Grants for universities

Program Purpose:

The private company B-CITI is working, in collaboration with several Canadian cities, to create a unified smartx000D
city app platform that will give citizens easy access to all their municipal services and visitors quick answers tox000D
their questions. However, designing a single user interface to access a multitude of different services inx000D
different cities while still being easy to understand by casual users has proved a major challenge. In this project,x000D
we propose to develop a conversational user interface that users can interact with as they would a friend in ax000D
messaging service. This interface will understand the user's questions and automatically query the differentx000D
municipal services the platform has access to in order to discover the answer. It will then return that answer tox000D
the user in their on-going conversation, and through the continued conversation it will get the user's feedbackx000D
and modify or refine the question and answer.