National Action Plan on Open Government Commitment

C04.3.3 - Designing inclusive government programs and services

Commitment:
Designing inclusive government programs and services
Milestone:
Monitor Canadians' experiences with serious legal problems and enhance the Department of Justice Canada's understanding of effective responses using findings from the National Justice Survey and Serious Legal Problems in Canada Publish findings from the National Justice Survey and from Statistics Canada's Canadian Legal Problems Survey (CLPS), in user-friendly formats (for example, infographics or a simple dashboard). Use the National Justice Survey data to inform decision-making both by the Department of Justice Canada and by key external stakeholders.
Indicator:
C04.3.3 - Provide examples of National Justice Survey data being used to inform decision-making
Lead Organization:
Department of Justice Canada
Deadline:
Feedback will be compiled in March 2027 and at the end of the commitment and published in a report.

Updates

2025-12
Status:
Substantial progress
Evidence of progress:

Data from the 2024/25 NJS, specifically from the Canadian Legal Problems Survey, was used in a country case study of Canada by the Organization of Economic Cooperation and Development where a team is examining the economic value of access o justice. The team used results from the Statistics Canada 2021 Canadian Legal Problems Survey, as well as those from the 2024/25 NJS to examine the nature and prevalence of legal problems.