National Action Plan on Open Government Commitment

C04.5.1 - Designing inclusive government programs and services

Commitment:
Designing inclusive government programs and services
Milestone:
Support the design and delivery of accessible administrative services.
Indicator:
C04.5.1 - The number of administrative bodies (federal, provincial and territorial) that apply the Access to Justice Index to their operations for an initial assessment.
Lead Organization:
Department of Justice Canada
Deadline:
Biannually until 2029

Updates

2025-12
Status:
Limited progress
Evidence of progress:

Two administrative bodies have applied the Index during Q1.

Challenges:

More time is needed to promote the use of the revised Index.