National Action Plan on Open Government Commitment
C04.3.3 - Designing inclusive government programs and services
- Commitment:
- Designing inclusive government programs and services
- Milestone:
- Monitor Canadians' experiences with serious legal problems and enhance the Department of Justice Canada's understanding of effective responses using findings from the National Justice Survey and Serious Legal Problems in Canada Publish findings from the National Justice Survey and from Statistics Canada's Canadian Legal Problems Survey (CLPS), in user-friendly formats (for example, infographics or a simple dashboard). Use the National Justice Survey data to inform decision-making both by the Department of Justice Canada and by key external stakeholders.
- Indicator:
- C04.3.3 - Provide examples of National Justice Survey data being used to inform decision-making
- Lead Organization:
- Department of Justice Canada
- Deadline:
- Feedback will be compiled in March 2027 and at the end of the commitment and published in a report.
Updates
2026-06
The country case study on the Cost of Justice Problems in Canada, which is being prepared by the Organization of Economic Cooperation and Development (OECD), uses the 2025 National Justice Survey data.
Draft versions of the report were shared with Justice Canada in December 2025 and at the end of March 2026. Between March and June 30, 2026, the report was shared for review and comments with multiple units at Justice Canada as well as the Department of Women and Gender Equality.
Justice Canada shared a preview of some of the study’s findings at the Action Committee on Access to Justice’s national conference on “Advancing People-Centred Justice in Canada: Data Sharing and Knowledge Building” in May 2026.
Next steps include the OECD securing funding to publish the Canadian case study as an independent report in English and French on its website. Justice Canada will include a link to the report on its webpages. The findings from this research will be presented at the upcoming OECD Global Roundtable on Access to Justice in October 2026.
Advancing People-Centred Justice in Canada: Data Sharing and Knowledge Building — Conference agenda - https://www.justicedevelopmentgoals.ca/spring-2026-conference-1
2025-12
Data from the 2024/25 National Justice Survey (NJS), specifically from the Canadian Legal Problems Survey, was used in a country case study of Canada by the Organization of Economic Cooperation and Development where a team is examining the economic value of access to justice. The team used results from the Statistics Canada 2021 Canadian Legal Problems Survey, as well as those from the 2024/25 NJS to examine the nature and prevalence of legal problems.