National Action Plan on Open Government Commitment

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C04.5.4 - Designing inclusive government programs and services

Commitment:
Designing inclusive government programs and services
Milestone:
Support the design and delivery of accessible administrative services.
Indicator:
C04.5.4 - Number of awareness raising activities (for example, webinars, talks at conferences).
Lead Organization:
Department of Justice Canada
Deadline:
Biannually until 2029

Updates

2026-06
Status:
Substantial progress
Evidence of progress:

The author of the revised Index, Paul Aterman, former chair of the Social Security Tribunal, spoke at the National Action Committee’s conference, Advancing People-Centred Justice in Canada: Data Sharing and Knowledge Building, which was held in Ottawa on May 26th-28th, 2026. Paul was one of four panelists for the plenary session entitled “What Would It Take? Towards a National Strategy for Access to Justice Data”.

Evidence:

Advancing People-Centred Justice in Canada: Data Sharing and Knowledge Building — Conference agenda - https://www.justicedevelopmentgoals.ca/spring-2026-conference-1

2025-12
Status:
Substantial progress
Evidence of progress:

There were 3 presentations during Q1: 1. Presentation to the Circle of Chairs of BC Tribunals (November 18, 2025)
2. Presentation at the Canadian Institute for the Administration of Justice Conference (November 18-19, 2025)
3. Webinar – Launch of the Revised Access to Justice Index for Administrative Bodies (November 25, 2025)