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Original Data
Percentage of time IT security services are available
Federal

This indicator reports on the SSC Enterprise IT security services that are part of the SSC service catalogue. This indicator …

Record Modified: Dec 9, 2024
Record Released: Feb 25, 2020
Publisher: Shared Services Canada
Formats: CSV
Keywords: Departmental Results Framework Departmental Results Indicators Cyber and IT Security
Similar Data
Percentage of Time the Mobile Device Services Cellular Network is Available
Federal

This availability indicator measures the % of time the cellular network / infrastructure is available, as provided by the contracted …

Record Modified: Dec 9, 2024
Record Released: Mar 6, 2020
Publisher: Shared Services Canada
Formats: CSV
Keywords: Departmental Results Framework Departmental Results Indicators Telecommunications Mobile Devices and Fixed-Line Phones
Percentage of Time the New Consolidated Data Centre Facilities are Available
Federal

Data centre facilities availability is a key indicator for without the proper facilities, power, cooling and the computing equipment will …

Record Modified: Dec 9, 2024
Record Released: Feb 6, 2020
Publisher: Shared Services Canada
Formats: CSV
Keywords: Departmental Results Framework Departmental Results Indicators Data Centre Data Centre Facility
Percentage of Hardware Requests Fulfilled Within Established Service Level Standards
Federal

This metric is the percentage of time that SSC completes a hardware request ordered against SSC Virtual Inventory offers.

Calculation …

Record Modified: Dec 9, 2024
Record Released: Mar 18, 2020
Publisher: Shared Services Canada
Formats: CSV
Keywords: Departmental Results Framework Departmental Results Indicators Email and Workplace Technology Hardware Provisioning
Percentage of Software Requests Fulfilled Within Established Service Level Standards
Federal

Software provisioning provides an end-to-end request fulfillment process for Workplace Technology Devices (WTD) software. This metric is the percentage of …

Record Modified: Dec 9, 2024
Record Released: Mar 18, 2020
Publisher: Shared Services Canada
Formats: CSV
Keywords: Departmental Results Framework Departmental Results Indicators Email and Workplace Technology Software Provisioning
Percentage of cloud brokering requests fulfilled within established service level standards
Federal

The average time to fulfill brokered cloud hosting service requests reflects the Shared Services Canada rate of response to client …

Record Modified: Dec 9, 2024
Record Released: Jan 21, 2020
Publisher: Shared Services Canada
Formats: CSV
Keywords: Departmental Results Framework Departmental Results Indicators Data Centres Cloud Brokering