Question Period Note: Public Services and Procurement Canada Government Transformation
About
- Reference number:
- PSPC-2025-QP-00049
- Date received:
- Aug 29, 2025
- Organization:
- Public Services and Procurement Canada
- Name of Minister:
- Lightbound, Joël (Hon.)
- Title of Minister:
- Minister of Government Transformation, Public Works and Procurement
Issue/Question:
The Government is pursuing enhanced productivity through the large-scale deployment of artificial intelligence (AI). Greater effectiveness and efficiency in government processes will also lead to improvements in service delivery for Canadians.
Suggested Response:
- The government is embarking on an ambitious whole-of-government transformation to build a more agile and productive public service, breaking down organizational silos and implementing horizontal reforms to modernize business processes and technology
- Administrative systems are ideal for transformational, government-wide approaches as they bring together components common to all departments
- For example, Public Services and Procurement Canada is working on the Government of Canada's Artificial Intelligence Language Centre, an enterprise-grade language self-service tool powered by artificial intelligence designed to improve translation efficiency and protect linguistic data
Background:
Public Services and Procurement Canada and Shared Services Canada leverage their legislative powers to deliver innovative services that make government more efficient and cost-effective. These initiatives support modernization, encourage the responsible use of artificial intelligence and help reduce expenditures, allowing Canadians to invest more in the economy.
Additional Information:
As a common service organization, Public Services and Procurement Canada provides a suite of back-office services that support operational efficiency and organizational transformation across the Government of Canada.