Question Period Note: Public Services and Procurement Canada Government Transformation

About

Reference number:
PSPC-2025-QP-00049
Date received:
Aug 29, 2025
Organization:
Public Services and Procurement Canada
Name of Minister:
Lightbound, Joël (Hon.)
Title of Minister:
Minister of Government Transformation, Public Works and Procurement

Issue/Question:

The Government is pursuing enhanced productivity through the large-scale deployment of artificial intelligence (AI). Greater effectiveness and efficiency in government processes will also lead to improvements in service delivery for Canadians.

Suggested Response:

  • The government is embarking on an ambitious whole-of-government transformation to build a more agile and productive public service, breaking down organizational silos and implementing horizontal reforms to modernize business processes and technology
    • Administrative systems are ideal for transformational, government-wide approaches as they bring together components common to all departments
    • For example, Public Services and Procurement Canada is working on the Government of Canada's Artificial Intelligence Language Centre, an enterprise-grade language self-service tool powered by artificial intelligence designed to improve translation efficiency and protect linguistic data

Background:

Public Services and Procurement Canada and Shared Services Canada leverage their legislative powers to deliver innovative services that make government more efficient and cost-effective. These initiatives support modernization, encourage the responsible use of artificial intelligence and help reduce expenditures, allowing Canadians to invest more in the economy.

Additional Information:

As a common service organization, Public Services and Procurement Canada provides a suite of back-office services that support operational efficiency and organizational transformation across the Government of Canada.