Question Period Note: Government transformation through deployment of artificial intelligence

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About

Reference number:
PSPC-2026-QP-00019
Date received:
Mar 30, 2026
Organization:
Public Services and Procurement Canada
Name of Minister:
Lightbound, Joël (Hon.)
Title of Minister:
Minister of Government Transformation, Public Works and Procurement

Issue/Question:

The Government is leveraging artificial intelligence at scale to improve productivity, streamline operations, and deliver faster, more efficient services to Canadians.

Suggested Response:

  • The government is embarking on an ambitious whole-of-government transformation to build a more agile and productive public service, by modernizing business processes and technology
    • The government is using artificial intelligence in a safe and responsible manner to improve productivity, streamline operations, and deliver better services to Canadians
    • Back office services are well suited for government-wide transformation, enabling consistent and scalable solutions across departments
    • For example, Public Services and Procurement Canada is advancing GCtranslate, an enterprise-grade, AI-powered language self-service tool designed to improve translation efficiency while safeguarding Canada’s linguistic identity

Background:

Public Services and Procurement Canada (PSPC) delivers enterprise services that support government operations and modernization, including the responsible use of artificial intelligence. This supports the Government’s mandate commitment to spending less on government operations so that Canadians can invest more in the people and businesses that will build the strongest economy in the G7.

Additional Information:

  • As a common service provider, Public Services and Procurement Canada delivers core back-office services that support government operations and service delivery